User never recieved verification email & cannot log in

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User never recieved verification email & cannot log in

Postby rov » Thu Aug 17, 2017 11:49 am

Shorah everyone,

There is a user on the r/myst forum on reddit who is unable to log in after registering both here and on the official mystonline forums because they never received the confirmation email.

I offered to let someone know about this for them:

the username is "Vargur" here on GoW. Is there anything that can be done for them? If you need anymore info, let me know and I'll ask them.

Thanks,

- rov
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Re: User never recieved verification email & cannot log in

Postby Deledrius » Thu Aug 17, 2017 2:03 pm

Thanks for posting on their behalf.

Please make sure they've checked their spam folder, in case the confirmation messages went there.
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Re: User never recieved verification email & cannot log in

Postby rov » Thu Aug 17, 2017 3:00 pm

Deledrius wrote:Thanks for posting on their behalf.

Please make sure they've checked their spam folder, in case the confirmation messages went there.


Hello, thanks for your reply. They said that they've checked their folder and unfortunately just never received the message.
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Re: User never recieved verification email & cannot log in

Postby Tsar Hoikas » Thu Aug 17, 2017 3:20 pm

Account hacktivated.
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Re: User never recieved verification email & cannot log in

Postby Deledrius » Thu Aug 17, 2017 3:39 pm

rov wrote:
Deledrius wrote:Thanks for posting on their behalf.

Please make sure they've checked their spam folder, in case the confirmation messages went there.


Hello, thanks for your reply. They said that they've checked their folder and unfortunately just never received the message.


Well, it was worth a try! :)

Tsar Hoikas wrote:Account hacktivated.


Excellent. They should be able to log in now.
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Re: User never recieved verification email & cannot log in

Postby dj_ » Thu Dec 21, 2017 2:48 pm

I had this problem for most of this year, finally got Adam to address it. It got fixed for me. Might want to advise your friend.
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