Login problems -'fetching player - timed out'

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Login problems -'fetching player - timed out'

Postby hhhenry » Thu Jun 21, 2018 3:04 pm

In February, I lost my terebyte drive. Most was backed up but not game installations. Recently reinstalled Deep Island.
On the dark screen with the bars at the bottom - preparing to link -'authenticating' fine; Preparing to link Fetching player freeze and 'times out'. Kill with task manager and restart, and everything is fine.
Win7pro
hhhenry
 
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Re: Login problems -'fetching player - timed out'

Postby hhhenry » Wed Jun 27, 2018 4:37 pm

This continues and happens first login every day. Does not happen for subsequent logins that day.
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Re: Login problems -'fetching player - timed out'

Postby diafero » Wed Jul 04, 2018 11:26 pm

If it works the second time, this sounds like a network issue to me -- really slow DNS, or something like that? Do you have some kind of "personal firewall" installed? Those tend to break Uru because they are confused by how it does networking.
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Re: Login problems -'fetching player - timed out'

Postby hhhenry » Thu Jul 05, 2018 1:29 pm

No on personal firewall - just Norton.
I can sometimes finesse the thing if I hit Task Manager right when it happens. Task manager comes up and Uru launches as normal.
Norton isn't a change but the re-installation is.
hhhenry
 
Posts: 86
Joined: Wed Feb 22, 2012 3:01 pm

Re: Login problems -'fetching player - timed out'

Postby hhhenry » Fri Jul 20, 2018 5:43 pm

HELP! This darn problem persists!!!
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Posts: 86
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