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Error Message: Disconnected from server ...

PostPosted: Fri May 18, 2018 6:18 am
by Zesty of Xeniphers
hello Diafero and everyone,

several players reported that they are not able to log into Deep Island today (myself included).
what we get is this : "Disconnected from server; reason: not authenticated." i never have never experienced something like this before with DI.

what that means ? any chance it could be fixed soon ?

Re: Error Message: Disconnected from server ...

PostPosted: Fri May 18, 2018 7:39 am
by JanB
For me too 16:30 CET

Re: Error Message: Disconnected from server ...

PostPosted: Fri May 18, 2018 8:28 am
by Claidi Song
I am also having that issue today. :?

Re: Error Message: Disconnected from server ...

PostPosted: Sat May 19, 2018 12:00 am
by diafero
It seems the shard had some trouble connecting to the GoW forum for the purpose of authentication ("Error during SSL Handshake with remote server"), but the GoW server got fixed and now everything works again.

Re: Error Message: Disconnected from server ...

PostPosted: Wed Jan 16, 2019 8:27 pm
by TheLazenby
I'm trying to log in today (January 16, 2019) - same issue!

Re: Error Message: Disconnected from server ...

PostPosted: Wed Jan 16, 2019 11:32 pm
by Dulcamara
I tried it this morning. No proplem for me to log in. :)