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Login problems -'fetching player - timed out'

PostPosted: Thu Jun 21, 2018 3:04 pm
by hhhenry
In February, I lost my terebyte drive. Most was backed up but not game installations. Recently reinstalled Deep Island.
On the dark screen with the bars at the bottom - preparing to link -'authenticating' fine; Preparing to link Fetching player freeze and 'times out'. Kill with task manager and restart, and everything is fine.
Win7pro

Re: Login problems -'fetching player - timed out'

PostPosted: Wed Jun 27, 2018 4:37 pm
by hhhenry
This continues and happens first login every day. Does not happen for subsequent logins that day.

Re: Login problems -'fetching player - timed out'

PostPosted: Wed Jul 04, 2018 11:26 pm
by diafero
If it works the second time, this sounds like a network issue to me -- really slow DNS, or something like that? Do you have some kind of "personal firewall" installed? Those tend to break Uru because they are confused by how it does networking.

Re: Login problems -'fetching player - timed out'

PostPosted: Thu Jul 05, 2018 1:29 pm
by hhhenry
No on personal firewall - just Norton.
I can sometimes finesse the thing if I hit Task Manager right when it happens. Task manager comes up and Uru launches as normal.
Norton isn't a change but the re-installation is.

Re: Login problems -'fetching player - timed out'

PostPosted: Fri Jul 20, 2018 5:43 pm
by hhhenry
HELP! This darn problem persists!!!