Can't log in after password change: Not Authenticated

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Moderator: diafero

Can't log in after password change: Not Authenticated

Postby apmasell » Mon Jun 14, 2021 4:22 am

I changed my password and I can no longer log into Deep Island. I saw that long passwords can cause a problem, so I changed my password again to something shorter, and that didn't seem to fix it. Any advice? Thanks.
apmasell
 
Posts: 3
Joined: Tue Feb 25, 2020 7:11 am

Re: Can't log in after password change: Not Authenticated

Postby diafero » Sat Jun 19, 2021 8:50 am

All I can see in the logs is that the server says "Password is wrong".
Does using the old password work?
You might have to log out and in in the forum to update your password for the shard, did you try that?
I prefer e-mails to "diafero arcor de" (after adding the at and the dot) over PMs.

"Many people's horizon is a circle with a radius of zero. They call it their point of view."

Deep Island Shard | Offline KI
diafero
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Re: Can't log in after password change: Not Authenticated

Postby apmasell » Sat Jun 19, 2021 2:30 pm

I tried logging off from the forum and that doesn't seem to make a difference.

My old password doesn't work.

Is the Uru server using the forum database or is the password copied to another DB?
apmasell
 
Posts: 3
Joined: Tue Feb 25, 2020 7:11 am

Re: Can't log in after password change: Not Authenticated

Postby diafero » Sun Jun 20, 2021 12:46 pm

The password is copied to another DB each time you log in.
I prefer e-mails to "diafero arcor de" (after adding the at and the dot) over PMs.

"Many people's horizon is a circle with a radius of zero. They call it their point of view."

Deep Island Shard | Offline KI
diafero
Deep Island Admin
 
Posts: 2936
Joined: Mon May 05, 2008 5:50 am
Location: Germany

Re: Can't log in after password change: Not Authenticated

Postby apmasell » Mon Jun 21, 2021 6:42 am

Okay. Well, if I can log in to the forum with this password, then the sync must be failing. Could putting in a malformed password format have permanently broken the update process?
apmasell
 
Posts: 3
Joined: Tue Feb 25, 2020 7:11 am

Re: Can't log in after password change: Not Authenticated

Postby diafero » Sun Jun 27, 2021 4:15 am

Hard for me to tell since I do not run the forum server... Hoikas, can you check if the PW sync thing is still there?
I prefer e-mails to "diafero arcor de" (after adding the at and the dot) over PMs.

"Many people's horizon is a circle with a radius of zero. They call it their point of view."

Deep Island Shard | Offline KI
diafero
Deep Island Admin
 
Posts: 2936
Joined: Mon May 05, 2008 5:50 am
Location: Germany


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