Can't log in after password change: Not Authenticated

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apmasell
Posts: 3
Joined: Tue Feb 25, 2020 7:11 am
MOULa KI#: 8436304

Can't log in after password change: Not Authenticated

Post by apmasell »

I changed my password and I can no longer log into Deep Island. I saw that long passwords can cause a problem, so I changed my password again to something shorter, and that didn't seem to fix it. Any advice? Thanks.
diafero
Deep Island Admin
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Joined: Mon May 05, 2008 5:50 am
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Location: Germany

Re: Can't log in after password change: Not Authenticated

Post by diafero »

All I can see in the logs is that the server says "Password is wrong".
Does using the old password work?
You might have to log out and in in the forum to update your password for the shard, did you try that?
I prefer e-mails to "diafero arcor de" (after adding the at and the dot) over PMs.

"Many people's horizon is a circle with a radius of zero. They call it their point of view."

Deep Island Shard | Offline KI
apmasell
Posts: 3
Joined: Tue Feb 25, 2020 7:11 am
MOULa KI#: 8436304

Re: Can't log in after password change: Not Authenticated

Post by apmasell »

I tried logging off from the forum and that doesn't seem to make a difference.

My old password doesn't work.

Is the Uru server using the forum database or is the password copied to another DB?
diafero
Deep Island Admin
Posts: 2972
Joined: Mon May 05, 2008 5:50 am
MOULa KI#: 0
Location: Germany

Re: Can't log in after password change: Not Authenticated

Post by diafero »

The password is copied to another DB each time you log in.
I prefer e-mails to "diafero arcor de" (after adding the at and the dot) over PMs.

"Many people's horizon is a circle with a radius of zero. They call it their point of view."

Deep Island Shard | Offline KI
apmasell
Posts: 3
Joined: Tue Feb 25, 2020 7:11 am
MOULa KI#: 8436304

Re: Can't log in after password change: Not Authenticated

Post by apmasell »

Okay. Well, if I can log in to the forum with this password, then the sync must be failing. Could putting in a malformed password format have permanently broken the update process?
diafero
Deep Island Admin
Posts: 2972
Joined: Mon May 05, 2008 5:50 am
MOULa KI#: 0
Location: Germany

Re: Can't log in after password change: Not Authenticated

Post by diafero »

Hard for me to tell since I do not run the forum server... Hoikas, can you check if the PW sync thing is still there?
I prefer e-mails to "diafero arcor de" (after adding the at and the dot) over PMs.

"Many people's horizon is a circle with a radius of zero. They call it their point of view."

Deep Island Shard | Offline KI
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