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Can't log in after password change: Not Authenticated

PostPosted: Mon Jun 14, 2021 4:22 am
by apmasell
I changed my password and I can no longer log into Deep Island. I saw that long passwords can cause a problem, so I changed my password again to something shorter, and that didn't seem to fix it. Any advice? Thanks.

Re: Can't log in after password change: Not Authenticated

PostPosted: Sat Jun 19, 2021 8:50 am
by diafero
All I can see in the logs is that the server says "Password is wrong".
Does using the old password work?
You might have to log out and in in the forum to update your password for the shard, did you try that?

Re: Can't log in after password change: Not Authenticated

PostPosted: Sat Jun 19, 2021 2:30 pm
by apmasell
I tried logging off from the forum and that doesn't seem to make a difference.

My old password doesn't work.

Is the Uru server using the forum database or is the password copied to another DB?

Re: Can't log in after password change: Not Authenticated

PostPosted: Sun Jun 20, 2021 12:46 pm
by diafero
The password is copied to another DB each time you log in.

Re: Can't log in after password change: Not Authenticated

PostPosted: Mon Jun 21, 2021 6:42 am
by apmasell
Okay. Well, if I can log in to the forum with this password, then the sync must be failing. Could putting in a malformed password format have permanently broken the update process?

Re: Can't log in after password change: Not Authenticated

PostPosted: Sun Jun 27, 2021 4:15 am
by diafero
Hard for me to tell since I do not run the forum server... Hoikas, can you check if the PW sync thing is still there?