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First install- Stuck at creating player

PostPosted: Sun Sep 05, 2021 9:56 am
by neurovac
Hello,

I've installed the client following instructions found here: https://guildofmessengers.org/how-to-play/#deepisland.
I've downloaded the zip file, and, after coping the "Uru CC" folder from the installed game folder, I extracted all the files in the zip file to the new Uru CC folder, always over writing existing files.
I then start Uru.exe that I see there.

In fact, I've done that many times. I can get a log on screen, I can log in, and am presented with the Read Me file from Rand Miller in the window, but when creating a player, Nothing gets me past that dialog. if I select "Import Progress from Single Player game" I immediately get" "Unspecified Server Error". If I do not select "Import Progress from Single Player game", It goes to "Uru Setup" dialog. This dialog has a list of the current people logged in to the shard. At the bottom, it perpetually shows "Creating Player..." and that Never goes away. Eventually, I will have to click Cancel. Then I get the "Unspecified Server Error" again.

I have Windows 10, and I have URU CC installed and running (I completed the game, actually, so it runs well.) It's from Steam, if that matters. The Uru CC off-line game runs perfectly fine on this PC. I have deleted and re-copied and re-installed the new deep island client folder many times, but no matter what, I can't get past creating a player.

I've also searched here and found no similar topics, so I'm creating this one. Please help.
Thanks in advance.

Re: First install- Stuck at creating player

PostPosted: Sun Sep 05, 2021 10:08 am
by Sirius
Importing player saves is unsupported and will cause issues, it's best to leave it alone. Just use the normal "create player" option.
Hmmm... If you did all the GoMe guide told you, then the only thing that I can think of is to run the game as admin.
There is also the possibility that DI needs time to sync with the user database here if you just created an account... But since you appear to be able to log in, that's probably not the issue.
Sorry I can't be of more help, keep trying and let us know if the issue persists :|

Re: First install- Stuck at creating player

PostPosted: Sun Sep 05, 2021 2:21 pm
by neurovac
Thanks for the reply. I started uru.exe as Administrator and it seems to be working OK. Looks like this plays like the offline version - I'm in the cleft!
Yay.

Re: First install- Stuck at creating player

PostPosted: Mon Sep 06, 2021 12:33 am
by Sirius
Good to hear :) Enjoy !

Re: First install- Stuck at creating player

PostPosted: Fri Mar 04, 2022 9:28 am
by JanB
Due to my recent M2 s SSD pley disk crash I missed my Deep Island Shard Installation and reinstalled it from scratch on another SSD, but now I get the following error (started with URU Exe): Error while playing running URO Starter : "The age dat/AhnySphere02.age is not installed , but required to login. Uru can not be started. Please help.

Re: First install- Stuck at creating player

PostPosted: Tue Mar 08, 2022 5:14 am
by JanB
See screenshot

Re: First install- Stuck at creating player

PostPosted: Mon Mar 14, 2022 5:53 am
by JanB
Fixed it with a complete new installation