Shard Outage Reports

[Wamduskasapa]

From 0230 Hrs CST to 0400 Hrs CST I was unable to gain access to the shard - I seem to lock up at the screen Checking for Patcher Update
then starting at 0405 Hrs it changed to Initializing Patcher



EDIT: changed ending time and added 2nd error

[janaba]

Haha... this is really great ... Just in this very moment I was about to upload
my exactly same screen to Photobucket which isn't necessary anymore now that
you've provided it, Wam ...

Yeah, I just wanted to get and pass through my Negilahn portal when I found
that I couldn't log onto the Shard and was reminded of Branan's request to post
that here along with the time which was in my time 10:49 to 11:00 am GMT+1,
when I tried it, which is 02:49 to 03:00 am KI time for your convenience to convert
it to your server time, Branan ... Will try it later again (next portal in about an hour,
Dereno) ...

I didn't progress to the 'Initializing Patcher' status as Wam did btw...

[Deledrius]

I've pinged the admins in IRC, but I think everyone's asleep, so it may be a while before it's back up. Sorry for the inconvenience!

[Rhee]

awww! we've worked them too hard :/

/me tucks a pillow between our hard-working shard admins' faces and keyboards

[Branan]

We're back up. Sorry for the trouble.

I know exactly what caused this outage, and it'll be fixed in the next update.

[Wamduskasapa]

Branan I wish to send a BIG Thank you for your hard work. The only reason I was up so early was to finish out the Pod ages.
so again Thank you

[oldmanjob]

As of 2:30 PM EST it is messed up again. I got on and the tent was missing from the city, plus the pod age books were missing. Was kicked off, and have not been able to get back on .

[Nadnerb]

yes, the city SDL is currently broken but should be restored by friday's update.

[janaba]

Oh, my, you're right, omj, just saw your message, logged in very easily, linked to my hood
and to the Nexus, but then I couldn't even link into the city (Tokotah was my destination,
wanted to see the missing resp. not missing tent lol)... got a black screen and had to shut
down Uru through my task manager ...

[Branan]

It looks like the city gamehost is hung with a couple of stale connections. I have a fix for this ready to go in Gehn.3. I'm going to restart the server now, and hopefully won't have to do so again until Gehn.3 goes live.

EDIT: restarted. I was able to link to the city, although the broken states are still broken. Expect them to be fixed in Gehn.3 as well.