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Bug: objects with holes [SOLVED]

PostPosted: Tue May 08, 2012 5:21 pm
by D'Lanor
I just tried running the Gehn client on my Toshiba laptop and I'm afraid all this "under-the-hood goodness" is not doing it any good. Nor does it stay under the hood... :?

big_holes.jpg
big holes everywhere
big_holes.jpg (100.66 KiB) Viewed 6578 times


System specs:
Windows Vista SP2 32-bit
Intel Core2 Duo T7250 (2GHz)
2 GB RAM
ATI Mobility Radeon HD 2600, latest Catalyst drivers 12.4


MOULa runs fine on this machine btw.

Re: Bug: objects with holes

PostPosted: Tue May 08, 2012 11:04 pm
by Deledrius
Whoa. When did you first notice it behaving like this? How long has it done that for you?

Re: Bug: objects with holes

PostPosted: Wed May 09, 2012 10:55 am
by D'Lanor
Hard to tell. This is not my main gaming computer. It was the first time I played Gehn on that laptop.

The MOULa and Minkata clients work fine on the laptop. So I was merely guessing that it may have something to do with the recent "under-the-hood goodness".

Re: Bug: objects with holes

PostPosted: Wed May 09, 2012 11:49 am
by Tsar Hoikas
We haven't touched the rendering code, aside from adding SSE3 support to the skinning algorithms. That change wouldn't cause random triangles to be missing from static geometry, however. We are using an updated DirectX SDK, so I would recommend the obvious "update the drivers" in this case.

Re: Bug: objects with holes

PostPosted: Wed May 09, 2012 12:31 pm
by D'Lanor
D'Lanor wrote:ATI Mobility Radeon HD 2600, latest Catalyst drivers 12.4

Re: Bug: objects with holes

PostPosted: Wed May 09, 2012 12:35 pm
by Tsar Hoikas
Then try downgrading

Re: Bug: objects with holes

PostPosted: Wed May 09, 2012 12:43 pm
by D'Lanor
Downgrading? No thanks. Why do you think the error is on my side? I'm reporting a bug with your client here. You can either fix it, or leave it and hope that no one else runs into the same problem. ;)

Edit: OK, I'll try the downgrade anyway and report back. This isn't my regular gaming computer so I don't have anything to lose.

Re: Bug: objects with holes

PostPosted: Wed May 09, 2012 12:57 pm
by Tsar Hoikas
I must not have made myself clear enough: we have not changed the rendering code.

You are the first person on both Gehn and TOC to report this issue. Therefore, I think it safe to assume, given that we have not changed the rendering code that this is a driver issue. We all know that laptop video cards and their drivers are weird.

Re: Bug: objects with holes

PostPosted: Wed May 09, 2012 1:28 pm
by Branan
Graphics drivers break stuff all the time. In this case, we even have another, much bigger application broken by your same card/driver combo: http://us.battle.net/d3/en/forum/topic/4876967911 . Either downgrade your driver, or live with the issue until AMD fixes their code. Either way it's not our bug.

Re: Bug: objects with holes

PostPosted: Wed May 09, 2012 1:37 pm
by D'Lanor
You are right. Downgrading to Catalyst 12.3 fixed it. Still I find it strange that this does not affect the MOULa client. :?