Update error

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Update error

Postby wodan944 » Fri Aug 26, 2016 11:21 am

Hi, I downloaded and installed Gehn Shard but when I start the game, the cyan intro plays well but then it freezes after
the Gehn Shard Update Logo,
It gives me an error that says: Update failed: kNetErrFile not Found GameData/CustomAvatars_District_Bahro1.prp.gz.
Is there somebody who can help me?
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Re: Update error

Postby Deledrius » Sat Aug 27, 2016 4:37 am

Sorry about that! It's a known bug in the patcher we haven't been able to fix yet -- sometimes it doesn't correctly grab all the files. You'll need to manually run the Repair shortcut one or more times until this error goes away.
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Re: Update error

Postby wodan944 » Sun Aug 28, 2016 11:22 am

Hi, Can you tell me where I find this repair shortcut?
I didn't find it in the game folder.
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Re: Update error

Postby Deledrius » Tue Aug 30, 2016 1:40 pm

You should be able to find it in your Start Menu, alongside the shortcut you use to start Gehn normally.
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Re: Update error

Postby Wamduskasapa » Tue Aug 30, 2016 9:57 pm

You will find the Repair Short Cut in your game folder.
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Re: Update error

Postby Deledrius » Wed Aug 31, 2016 5:43 am

Wamduskasapa wrote:You will find the Repair Short Cut in your game folder.

No, that's a custom location you've placed yours in, and won't be available for most users unless they've copied them there as well. The default location for new installs is: Start Menu\Programs\Gehn Shard\Gehn Shard - Repair
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Re: Update error

Postby wodan944 » Wed Aug 31, 2016 11:39 am

Thanks, I've found it allready and let the repair run, but now it gives me a new file missing.
I will try it once more. :P
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