Hi,
Having issues logging on to the Ghen Shard. I get the "Incorrect Password. Make Sure CAPS LOCK is not on".
So.. here's what I've done:
Registered this user back on Feb 7th. Currently the password is 16-chars, doesn't contain special characters. Logged in and out of the forum several times. Tried the client. Got the error. Logged in/out of forums... Did a few rounds back and forth like that. Copying the password into both the forum login, and the client login dialog.. just to be sure. Did see the note that said "hey, you need to log on/off here for your account to sync over".. and did see that another person had similar issue a month or two previous, and the thing had to be poked.
Decided to wait a few weeks, in case there was some account sync issue again.. and tried again last week. Same thing, logged in/out of the forum a few times. Then tried the client.. back to the forum.. and then the client.
Today. Tried the client. No love. Logged in and out of the forum maybe 2-3 times? Tried the client. Searched for other posts with login issues, found the one from the 27th. Tried the client again. Started writing this post.. tried the client again. Same thing.
On my end.. win10, pro. Avast Antivirus. Client appears to connect and check for updates without issue. Turned off firewalls on laptop.. no improvement.
I'm open for suggestions.