Trouble with password

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Trouble with password

Postby Mz.HarleyQuinn1216 » Fri Jun 01, 2018 6:17 pm

I can log into the forum I fine, but I seem not to be able to log into the game. What do I need to do to fix this?
Thank you.
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Re: Trouble with password

Postby Tsar Hoikas » Sat Jun 02, 2018 10:00 am

There are two issues that can prevent successful Gehn Shard logins... The most common issue I see is with passwords longer than about 15 characters--make sure yours is smaller than that. Second, you will want to log out and back in to the forum to synchronize the two accounts.
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