Trouble logging in. Password Incorrect.

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Trouble logging in. Password Incorrect.

Postby Linthal » Sat Mar 07, 2020 8:53 pm

Hi, I am new here, but I am having trouble logging in. It keeps saying that my password is wrong. I have checked several times, and its not wrong, nor is my caps-lock on.
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Re: Trouble logging in. Password Incorrect.

Postby Tsar Hoikas » Sat Mar 07, 2020 9:07 pm

Linthal wrote:Hi, I am new here, but I am having trouble logging in. It keeps saying that my password is wrong. I have checked several times, and its not wrong, nor is my caps-lock on.


It looks like your login details haven't synchronized with Gehn yet. For this to happen, log out of the forum and log back in. Additionally, make sure that you use your forum username as the account name, not your email address.
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Re: Trouble logging in. Password Incorrect.

Postby Linthal » Sat Mar 07, 2020 9:46 pm

That did it!! thank you very much!!!
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Re: Trouble logging in. Password Incorrect.

Postby MorganLapahie » Sun Mar 08, 2020 9:33 am

Linthal wrote:Hi, I am new here, but I am having trouble logging in. It keeps saying that my password is wrong. I have checked several times, and its not wrong, nor is my caps-lock on.


I'm having the same issue. I'm on an iMac using a wrapper Korov'ev made for me. I have no trouble logging into the forum or getting onto Deep Island, it is only the Gehn shard. And we have tried many, many times.

Attached is the screenshot of the error message. We tried Hoikas' suggestion of logging in and then logging out of the forum but that didn't fix it. Any ideas? /thx

GehnErrorMessage.png
GehnErrorMessage.png (96.61 KiB) Viewed 8838 times
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Re: Trouble logging in. Password Incorrect.

Postby Tsar Hoikas » Sun Mar 08, 2020 5:04 pm

I do not see any login requests from your account on the server. Maybe check to see if an overzealous firewall or security solution is defeating your attempts to login.
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Tsar Hoikas
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Re: Trouble logging in. Password Incorrect.

Postby MorganLapahie » Mon Mar 09, 2020 2:18 pm

Tsar Hoikas wrote:I do not see any login requests from your account on the server. Maybe check to see if an overzealous firewall or security solution is defeating your attempts to login.


Thanks. We'll check that next time I can get together with my Mac wrapper guru...
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Re: Trouble logging in. Password Incorrect.

Postby MrWizard » Sun Apr 26, 2020 10:51 am

This also seems to happen if your password is too long. I was getting the same error with a longer password (32 characters, I think?) until I changed my password into a shorter one (13 characters).
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Re: Trouble logging in. Password Incorrect.

Postby Tsar Hoikas » Wed Apr 29, 2020 9:09 am

I always go to the server logs and check:
- did they log in using their email address?
- did the server find the account?

if those checks pass, it's always:
- make your password shorter

:)
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Re: Trouble logging in. Password Incorrect.

Postby Herd483@gmail.com » Thu Mar 03, 2022 1:52 am

I cant loggin in im still having the same issue
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