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Re: Welcome to The Deep Island Shard!

Posted: Mon Nov 21, 2011 3:01 am
by diafero
Could you be more specific please? What error message did you get, and when did you try (inlcuding timezone)? Then I can look it up in the logfiles.

Re: Welcome to The Deep Island Shard!

Posted: Mon Nov 21, 2011 9:33 pm
by cw014
diafero wrote:Could you be more specific please? What error message did you get, and when did you try (inlcuding timezone)? Then I can look it up in the logfiles.
Disconnected from server.
Reason: Not Authenticated

Re: Welcome to The Deep Island Shard!

Posted: Tue Nov 22, 2011 7:40 am
by tachzusamm
Creating a Riddle for the maintainer when asking for help is a funny idea. :D

Re: Welcome to The Deep Island Shard!

Posted: Tue Nov 22, 2011 3:33 pm
by Trylon
cw014 wrote:
diafero wrote:Could you be more specific please? What error message did you get, and when did you try (inlcuding timezone)? Then I can look it up in the logfiles.
Disconnected from server.
Reason: Not Authenticated
I got the exact same message. (I finally got around to trying DI - but was stopped in my tracks because of this)

I already tried refreshing my forum login, and even changing my passwords (just in case if had any effect), but to no avail...

Time: 23:34 CET Tu Nov 22 2011
Originating IP: (ask me in PM if needed)

Re: Welcome to The Deep Island Shard!

Posted: Tue Nov 22, 2011 10:33 pm
by cw014
cw014 wrote:
diafero wrote:Could you be more specific please? What error message did you get, and when did you try (inlcuding timezone)? Then I can look it up in the logfiles.
Disconnected from server.
Reason: Not Authenticated
I ve tryed every day between 9:30-11:00 (+5 GMT)

Re: Welcome to The Deep Island Shard!

Posted: Wed Nov 23, 2011 10:18 am
by diafero
@Trylon: The log file says you tried the nick "trylon". Could you try "Trylon" instead? The names are case-sensitive.



@cw014: Now that's really strange, I see this error in the logs:
ERROR: No player with name cw014 and GUID 022E0EE5-162C-13D9-A7BB-3BD00FB032CE, even though I found it in the cache earlier - potential GUID change on CGAS
Did you already have an account earlier? I could remove your account and it should be re-created, but that would remove all your avatars as well... Honestly I do not know how this could happen.

Re: Welcome to The Deep Island Shard!

Posted: Wed Nov 23, 2011 10:34 am
by tachzusamm
diafero wrote:@cw014: Now that's really strange, ...
Did you already have an account earlier?
The request for help was cw014's first post here. Could that be the problem?

Re: Welcome to The Deep Island Shard!

Posted: Wed Nov 23, 2011 12:06 pm
by Trylon
diafero wrote:@Trylon: The log file says you tried the nick "trylon". Could you try "Trylon" instead? The names are case-sensitive.
Yup, that did it..
thnx

Re: Welcome to The Deep Island Shard!

Posted: Wed Nov 23, 2011 9:35 pm
by cw014
diafero wrote:@Trylon: The log file says you tried the nick "trylon". Could you try "Trylon" instead? The names are case-sensitive.



@cw014: Now that's really strange, I see this error in the logs:
ERROR: No player with name cw014 and GUID 022E0EE5-162C-13D9-A7BB-3BD00FB032CE, even though I found it in the cache earlier - potential GUID change on CGAS
Did you already have an account earlier? I could remove your account and it should be re-created, but that would remove all your avatars as well... Honestly I do not know how this could happen.
Yep, I register once, then my accout was deleted, and so then I registered once again...
So then can u fix it?

Re: Welcome to The Deep Island Shard!

Posted: Sat Nov 26, 2011 9:29 am
by diafero
Ah, okay, that explains the problem. I deleted your old account on the Shard, it does not seem to have any avatar attached to it.
Logging in should work now.

@tach: The posts do not matter, the phpBB-Alcugs "bridge" just looks at the users table.