Can't Start Game

[Yali]

Hi, I just downloaded the latest version of Gehn shard and right when the launcher finishes updating/downloading I get "knetErrFileNotFound Game Base/Atrus -30.p2f.gz. I reinstalled 3 times and this is still happening. Anyone know anything about this?

EDIT: Been using repair function all day and I keep getting errors. Wish the downloads didn't take so long. I haven't even reached the log in screen yet.

Has anyone had any problems with the installer?

EDIT: Never mind, my internet was cutting out sporadically and causing errors in the download process.

[Tsar Hoikas]

I was about to ask if you'd tried the repair feature. It's a bit of a pain because it rechecks the entire game. Did it eventually work?

[Yali]

Yup. It took about 6 hours though .

[creekwriter]

I have been getting the same "kNetErrFileNotFound, GameBase/Atrus-30.pzf.gz" Error and have had no success with the Repair file.

Creekwriter

P.S. I had an existing working shard, but purchased a new computer with Windows 7 and have no luck reinstating it on the new computer.

[Luna]

I'm afraid you may have to run the repair utility a few times :/. You can also try to copy your MOULa data files(if you have those) and then run the repair utility or maybe copy them over from the old computer if you still have access. It seems that particularly the font files have a hard time downloading correctly.

[diafero]

I had to run the repair utility around 4 times till it all worked.

However, the font files are (I think) just the first being checked, but for some reason the last being downloaded, that's why they always show up in the error. The repair utility kept re-downloading way more than just the font files, and the total download volume was at least twice as much as the initially predicted 1.1GiB...

[RockArdemar]

I am affraid I have an issue too - the launcher freezes.
I have restarted it with the "administrator" option, but it freezes all the same.



Should I reinstall something? I have seen on the Forum there is a repair tool available, but haven't found where to download it from.

[Tsar Hoikas]

A very long time back, we moved servers. I think the client you're using might have been released before that, and it's trying to talk to a server that no longer exists. You'll probably want to download the installer and reinstall.

[RockArdemar]

Thanks Adam.
Indeed, I haven't been back to the Shard in a while. I'll try that.

[RockArdemar]

Sorry to bother you again.

I have installed the new version, but it still doesn't connect. Now the error is this one:


and it also freezes first and then, eventually, crashes.

I have uninstalled it, reinstalled it again, tried the repair tool too, but the repair tool gives the same result.